Lexington Florist - Kelly & Co. Florist

What a great Local florist!!
The only thing better than their flowers is their customer service.
Full disclosure….a couple roses in our recent order wilted a little bit sooner than they should have (still a beautiful arrangement), but I thought I’d let them know.
Their commitment to our satisfaction was astounding!

OMG....WE Loved this arrangement so much..I wasn't expecting the pretty pinks and extremely glad they were there for Tonya's .. this arrangement "spoke" her love for flowers because of the PINKS...thank you so so much

Lovely to deal with and conscientious of the order. I was phoned about a substitute flower which was no big deal but they went out of their way to make sure it was okay. I had the wrong house number and the delivery person did not leave it but phoned to get the right address.

I highly recommend Kelly & Co.Florist , they Did an amazing job to make my grand daughter’s 16th birthday an amazing memory.
With the recent loss of her mom they helped me make this day a joyful time .
Letting her know how loved she is.
I wish her dad would had allowed me to be with her on this day .I will definitely go to this florist for all my future floral needs .Truly they add a magical touch in all their floral creations.
Robin Eidson-Scott

Fantastic work once again.
They were absolutely loved upon arrival.

I didn't see the flowers, but I was really impressed with the courtesy and assistance of the man who took my order. He answered his phone promptly and promised to call me back when he got in the store. And he did!

Above and beyond! A stunningly beautiful arrangement. I look forward to sending more flowers to loved ones in the area soon!

She said the arrangement is beautiful.

I gave KELLY FLORIST a hard task as a 1st time buyer and the OUTSTANDING PERFORMANCE AND DEDICATION to my 1st experience was SO SO EXTRAORDINARY

I love that the delivery person emailed me a picture of the flowers. What a personal touch.

I recently purchased some flowers from Kelly & Co; while working over in Europe, The website was straightforward and easy to manoeuvre through. I asked for an email confirmation when the flower were delivered. They complied with my request, the recipient of the flower said the bouquet was absolutely beautiful and made her smile in the hour of need. Thank you for your help.

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Florist's Response:

Mr. Funderburk,

We're honored that you chose us as your florist for this occasion, and we're so happy to hear that your recipient loved the bouquet and that the process was easeful for you. Please do not hesitate to reach out to us for any future floral needs for you or any of your local friends or family. Thank you for taking the time out of your day to leave us this review. It means the world to our small business. Take care!

-Kelly & Co. Florist Team

Very pleased with the arrangement & my wife absolutely loves it. Great job!

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Florist's Response:

Thank you so much Mr. Johnson! So happy to hear that your wife loved the arrangement. We're grateful for your business and hope you call on us for any floral needs in the future.

Ordering was easy, great value for the flowers and punctual delivery . Would definitely recommend to a friend/family members

The arrangement was extremely beautiful! Delivered on time, and the price was great! I will be using them again in the future

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Florist's Response:

Hi Mr Powell,
Thank you so much for your purchase and for taking the time to write us a 5-star review; this means the world to us! We're so glad you loved the flowers. We would be more than happy to help you with any floral needs in the future, don't hesitate to reach out to us!

I ordered the Sunny Blooms assortment from Kelly & Co. for my aunt, and she absolutely loved them! The arrangement was fresh, vibrant, and beautifully put together. The delivery was prompt, and the flowers looked just as bright and cheerful as advertised. My aunt was thrilled, and they truly brightened her day. I would highly recommend Kelly & Co. to anyone looking for stunning floral arrangements and excellent service!

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Florist's Response:

Ms. Brooks,

Thank you so much for ordering with us and for this thoughtful review! It was such a pleasure working with you and making sure your aunt loved her arrangement. We are so glad you had a positive experience with us. We'd be more than happy to help you out with any floral needs in the future.

I ordered the all white arrangement for my mothers 60th birthday for same day delivery. I experience was the best I have ever had after constantly being disappointed with previous florist. I requested they be delivered by 3pm if possible. Not only were they delivered on time, they were fresh and gorgeous and my mother loved them!! Sasha was so professional. I received update emails up until delivery. Kelly and Company has a forever customer in me. Thank you for helping me make my moms birthday special.

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Florist's Response:

Ms. Govan,

Thank you so much for trusting us to help you celebrate your Mother's 60th Birthday! It means the world to us to be able to be a part of such a special day. We're so glad that your mother loved the arrangement, and we love you had a positive experience with us. We hope we can continue to be your chosen florist in the future. Thank you so much!

Wonderful flowers for a friend who needed some joy. Quick response and went above and beyond for me!

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Florist's Response:

Thank you for the review! We pride ourselves on going above and beyond for our customers, and we're so glad to be able to brighten your friend's day. Please don't hesitate to reach out to us for any floral needs in the future.

Flowers were beautiful. Delivered on time and quickly. Only complaint I would have is that I did not leave a message as it was optional and a card came with the flowers and said “no message received”. Kinda a buzzkill for Valentines Day

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Florist's Response:

Hi Mr. Yaworski,

Thank you so much for placing an order with us, and trusting us to share your sentiments for such a special holiday.

All of our floral arrangements always include a card. In the five years of running this floral business, we've gotten *countless* calls and emails when the arrangement does not include a card message, as the recipient has no information about the sender, and assumes this was the florist's mistake and not an intentional decision made by the sender.

That said, we agree that having no written message is a buzzkill. We'd love to help you craft a heartfelt note the next time you order with us. Simply give us a call and we'll help you find the right words to accompany your floral gift.

We appreciate your business and your feedback!

I had a great experience ordering from Kelly and Co. for the first time for Valentine’s Day! I ordered the same-day delivery service and ordering process was easy and efficient! The flowers were beautiful and the best surprise for the holiday- I’ll definitely be ordering again!

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Florist's Response:

Thank you so much, Holly! It means the world to us that you chose us to be your florist for such a special day. We're so glad to hear that you enjoyed your experience with us -- that is what we want for all of our customers, every time! Please do come back soon, we'd love to be your chosen florist again!

I ordered flowers (from out of town) for my daughter’s birthday. I asked for a specific time frame, and they arrived even earlier and my daughter loved them! She sent me pics and they were beautiful! Very happy and would recommend this shop!

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Florist's Response:

Thank you so much for this review, Angela, and thank you for being such a good Mom to your daughter! We're so grateful that we could help you celebrate her. We're delighted to hear that she loved the flowers, and that the arrangement met your expectations. Please give us a call for any future orders; we'd love to be your chosen florist again!

The arrangements far weeded my expectations and the silvery was made before 1:00 the next day (I place my order after hours the night before!). Will definitely use these folks again!